laptop and a wrench

Bug

When activating a trial account, the user is not informed that a username is taken and instead gets returned to the same activation page form.

Last Published: August 21, 2015 ArcGIS Online
Bug ID Number BUG-000084704
SubmittedJanuary 22, 2015
Last ModifiedJune 11, 2020
SeverityMedium
Applies toArcGIS Online
Version found3.6
StatusDuplicate

Additional Information

Duplicate of BUG-000083036.

Workaround

Go to <a href="https://www.arcgis.com/home/createaccount.html" target="_blank">https://www.arcgis.com/home/createaccount.html</a> first and test to see if a username is taken before activating the trial account.

Steps to Reproduce

Bug ID: BUG-000084704

Software:

  • ArcGIS Online

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