When activating a trial account, the user is not informed that a username is taken and instead gets returned to the same activation page form.
Last Published: August 21, 2015ArcGIS Online
Bug ID Number
BUG-000084704
Submitted
January 22, 2015
Last Modified
June 11, 2020
Applies to
ArcGIS Online
Version found
3.6
Status
Duplicate
The issue is a duplicate of an existing issue. See the issue's Additional Information section for details. Customers associated with the duplicate issue are automatically attached to the open issue.
Additional Information
Duplicate of BUG-000083036.
Workaround
Go to <a href="https://www.arcgis.com/home/createaccount.html" target="_blank">https://www.arcgis.com/home/createaccount.html</a> first and test to see if a username is taken before activating the trial account.