When activating a trial account, the user is not informed that a username is taken and instead gets returned to the same activation page form.
Last Published: August 21, 2015ArcGIS Online
Bug ID Number
January 22, 2015
June 11, 2020
The issue is a duplicate of an existing issue. See the issue's Additional Information section for details. Customers associated with the duplicate issue are automatically attached to the open issue.
Duplicate of BUG-000083036.
Go to <a href="https://www.arcgis.com/home/createaccount.html" target="_blank">https://www.arcgis.com/home/createaccount.html</a> first and test to see if a username is taken before activating the trial account.