laptop and a wrench

Bug

When accessing the map in the ArcGIS Field Maps mobile app, the layer fails to load and the error message returns, 'Layers could not be loaded'.

ArcGIS Field Maps
Bug ID Number BUG-000178858
SubmittedAugust 20, 2025
Last ModifiedSeptember 26, 2025
Applies toArcGIS Field Maps
Version foundJune 2025
Operating SystemN/A
Operating System VersionN/A
StatusNon-Reproducible

Additional Information

This issue is not reproducible with ArcGIS Field Maps v25.1.0. If the issue occurs, contact Esri Support Services as further information is required for additional testing.

Steps to Reproduce

Bug ID: BUG-000178858

Software:

  • ArcGIS Field Maps

Get notified when the status of a bug changes

Download the Esri Support App

Discover more on this topic

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options