laptop and a wrench

Bug

When accessing ArcGIS Pro as an administrator, the map network drives are not displayed.

Last Published: April 7, 2020 ArcGIS Pro
Bug ID Number BUG-000129624
SubmittedMarch 25, 2020
Last ModifiedApril 16, 2026
Applies toArcGIS Pro
Version found2.5
Operating SystemWindows OS
Operating System VersionN/A
StatusAs Designed

Additional Information

This is expected behavior. Drive mappings in Windows are a user setting. If a program is run as administrator (also known as 'elevated'), it is as if it were accessed by a different user, and the drive mappings set up by the 'unelevated' user cannot be seen. Therefore, if ArcGIS Pro is run as an administrator, the mapped network drive must also be set up by the administrator. Refer to the Workaround section for further instructions.

Workaround

Use Windows Command Prompt to allow administrative access.

  1. Open the Command Prompt (Run as administrator).
  2. Type net use T: \\my_share\my_folder\my_subfolder /persistent:yes
  3. Open the ArcGIS Pro project.

Steps to Reproduce

Bug ID: BUG-000129624

Software:

  • ArcGIS Pro

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