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Bug

When accessing a tiled imagery layer from ArcGIS Online via ArcGIS Pro, the imagery loads very slowly initially and remains slow when zooming or panning the map.

ArcGIS Pro
Bug ID Number BUG-000174163
SubmittedFebruary 7, 2025
Last ModifiedFebruary 12, 2025
Applies toArcGIS Pro
Version found3.3
Operating SystemWindows OS
Operating System Version10.0 64 Bit
StatusIn Product Plan

Additional Information

The source imagery layer is created with a min/max scale property: https://tiledimageservices2.arcgis.com/HgtLmZiOnoT105i1/arcgis/rest/services/Aerial_Imagery_2024_3inch/ImageServer?f=pjson "minScale" : 294912.000000001, "maxScale" : 288.000000000001, It should be displayed only within the specified scale range. However, the server does not control how client applications draw the tiles. Clients have access to the tiles and determine how to display them. -Web Map Viewer ignores this property when rendering the service. -ArcGIS Pro respects the min/max scale settings when displaying the imagery. Refer to https://developers.arcgis.com/rest/services-reference/enterprise/map-service/ for more information.

Steps to Reproduce

Bug ID: BUG-000174163

Software:

  • ArcGIS Pro

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