laptop and a wrench

Bug

When a WMTS service includes a bounding box for EPSG:3857 defining the first level of detail available as EPSG:3857:7, ArcGIS Pro attempts to load EPSG:3857:5 and/or EPSG:3857:6, which do not exist for the service.

Last Published: November 9, 2016 ArcGIS Pro
Bug ID Number BUG-000100586
SubmittedNovember 4, 2016
Last ModifiedApril 23, 2025
Applies toArcGIS Pro
Version found1.3.1
Operating SystemWindows OS
Operating System Version7.0 64 Bit
StatusNon-Reproducible

Additional Information

This issue is not reproducible in ArcGIS Pro.

Steps to Reproduce

Bug ID: BUG-000100586

Software:

  • ArcGIS Pro

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