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Bug

When a Web Map Tile Service (WMTS) layer is the first layer added to a map, Map Viewer uses the layer as a basemap but displays the map as blank, without any error messages.

ArcGIS Online
Bug ID Number BUG-000180990
SubmittedNovember 14, 2025
Last ModifiedDecember 10, 2025
Applies toArcGIS Online
Version foundOctober 2025
Operating SystemWindows OS
Operating System VersionN/A
StatusIn Review

Steps to Reproduce

Bug ID: BUG-000180990

Software:

  • ArcGIS Online

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