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Bug

When a Web Map Tile Service (WMTS) includes a bounding box for EPSG:3857 which defines the first level of detail available as EPSG:3857:7, ArcGIS Pro attempts to load EPSG:3857:5 and/or EPSG:3857:6, which do not exist for the service.

Last Published: March 3, 2017 ArcGIS for Desktop
Bug ID Number BUG-000100588
SubmittedNovember 4, 2016
Last ModifiedJune 5, 2024
Applies toArcGIS for Desktop
Version found10.4.1
Operating SystemWindows OS
Operating System Version7.0 64 Bit
StatusWill Not Be Addressed

Steps to Reproduce

Bug ID: BUG-000100588

Software:

  • ArcGIS for Desktop

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