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Bug

When a visible range is set on a custom basemap layer, the scale dependency is not honored upon creating and saving a new map using this custom basemap.

Last Published: April 25, 2017 Portal for ArcGIS
Bug ID Number BUG-000103788
SubmittedMarch 20, 2017
Last ModifiedJune 5, 2024
Applies toPortal for ArcGIS
Version found10.5
Operating SystemWindows OS
Operating System Version2012 R2
Version Fixed10.5.1
StatusFixed

Workaround

Set scale dependencies on the server service rather than in the web map.

Steps to Reproduce

Bug ID: BUG-000103788

Software:

  • Portal for ArcGIS

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