laptop and a wrench

Bug

When a time zone is configured on the web layer used to create a web map for Floor Plan Editor, the application screen turns white when navigating through features due to a JavaScript error.

ArcGIS Indoors
Bug ID Number BUG-000179956
SubmittedOctober 6, 2025
Last ModifiedOctober 10, 2025
Applies toArcGIS Indoors
Version found11.5
Operating SystemWindows Server
Operating System Version2022
StatusIn Review

Workaround

Do not set a time zone when sharing the web layer, and leave it as 'None (assumed UTC)'.

Steps to Reproduce

Bug ID: BUG-000179956

Software:

  • ArcGIS Indoors

Get notified when the status of a bug changes

Download the Esri Support App

Discover more on this topic

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options