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Bug

When a referenced map service is initially published to a multi-machine ArcGIS Server site, the layer metadata is consistently missing from the REST endpoint of one or more ArcGIS Server machines.

ArcGIS GIS Server
Bug ID Number BUG-000170060
SubmittedAugust 16, 2024
Last ModifiedJuly 14, 2025
Applies toArcGIS GIS Server
Version found11.3
Operating SystemWindows Server
Operating System VersionN/A
StatusIn Review

Workaround

  1. In the ArcGIS Server Administrator Directory, perform the clear operation: https://developers.arcgis.com/rest/enterprise-administration/server/handlersrestcacheclear/.
  2. In ArcGIS Server Manager, locate the map service through the 'Services' tab and select ‘Save and Restart’.
  3. After the map service restarts, the metadata such as the service description and keywords are always visible when refreshing the REST endpoint.

Steps to Reproduce

Bug ID: BUG-000170060

Software:

  • ArcGIS GIS Server

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