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Bug

When a non-public survey is accessed in the ArcGIS Survey123 web app by an anonymous user with a token, the CSV file is not accessible and the error: "Error: Initializing form... Failed to load data from ...CSV" is returned.

Last Published: November 23, 2020 ArcGIS Survey123
Bug ID Number BUG-000135145
SubmittedNovember 4, 2020
Last ModifiedJuly 10, 2025
Applies toArcGIS Survey123
Version found3.11
Operating SystemWindows OS
Operating System Version10.0 64 Bit
Version Fixed3.11 Dec update
StatusFixed

Workaround

Share the survey publicly, and sign in to access the form and the CSV file in the web app.

Steps to Reproduce

Bug ID: BUG-000135145

Software:

  • ArcGIS Survey123

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