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Bug

When a minimum or maximum scale is set in an ArcGIS Server service, the feature service fails to respect the scale set on the service when changing the Set Visibility Range in Portal for ArcGIS and ArcGIS Online to allow it to show beyond the scale.

Last Published: January 2, 2019 ArcGIS GIS Server
Bug ID Number BUG-000118622
SubmittedDecember 6, 2018
Last ModifiedJune 25, 2025
Applies toArcGIS GIS Server
Version found10.6.1
Operating SystemWindows OS
Operating System Version2012 R2
StatusWill Not Be Addressed

Additional Information

We apologize that we were unable to address this issue within the current product support cycle.  If the issue continues to affect your work in a supported release, please contact Technical Support.

Workaround

Use a map service instead of a feature service.

Steps to Reproduce

Bug ID: BUG-000118622

Software:

  • ArcGIS GIS Server

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