laptop and a wrench

Bug

When a Layout in ArcGIS Pro that contains the Bing Maps Road basemap is exported, the Bing Maps Road basemap exports the next higher scale (and therefore lower resolution) cache level, rather than the one displayed in the Layout.

Last Published: January 27, 2017 ArcGIS Pro
Bug ID Number BUG-000101520
SubmittedDecember 15, 2016
Last ModifiedJune 25, 2025
Applies toArcGIS Pro
Version found1.3.1
Operating SystemWindows OS
Operating System Version7
StatusWill Not Be Addressed

Additional Information

We apologize that we were unable to address this issue within the current product support cycle.  If the issue continues to affect your work in a supported release, please contact Technical Support.

Workaround

Use an Esri Basemap instead.

Steps to Reproduce

Bug ID: BUG-000101520

Software:

  • ArcGIS Pro

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