When a KML or KMZ layer is added to an ArcGIS Online organization as an item from the computer and not as an item from the web, the layer is not visible in Explorer for ArcGIS on Android. Explorer for ArcGIS shows an error stating that it failed to open the layer.
Last Published: December 21, 2015Explorer for ArcGIS
Bug ID Number
BUG-000093028
Submitted
December 16, 2015
Last Modified
March 30, 2022
Applies to
Explorer for ArcGIS
Version found
10.2.8
Status
In Product Plan
The issue has been added to the development team's backlog. The goal for issues with this status is to address them in a near-term release (next release or two). Check the issue's Additional Information or Alternate Solution section to see if there is helpful information until it can be fully addressed.
Workaround
Add the KML layer as an item from the web. For this to work, users need the URL path to the specific KML layer. For example, www.arcgis.com/KMLSample.kml.