laptop and a wrench

Bug

When a KML or KMZ layer is added to an ArcGIS Online organization as an item from the computer and not as an item from the web, the layer is not visible in Explorer for ArcGIS on Android. Explorer for ArcGIS shows an error stating that it failed to open the layer.

Last Published: December 21, 2015 Explorer for ArcGIS
Bug ID Number BUG-000093028
SubmittedDecember 16, 2015
Last ModifiedApril 2, 2025
Applies toExplorer for ArcGIS
Version found10.2.8
StatusIn Product Plan

Workaround

Add the KML layer as an item from the web. For this to work, users need the URL path to the specific KML layer. For example, www.arcgis.com/KMLSample.kml.

Steps to Reproduce

Bug ID: BUG-000093028

Software:

  • Explorer for ArcGIS

Get notified when the status of a bug changes

Download the Esri Support App

Discover more on this topic

Esri Community

Search for related information

Training

Find training related to this topic

ArcGIS Ideas

Explore ideas and give feedback

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options