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Bug

When a GetMap request is sent to an ArcGIS Enterprise 11.4 WMS, the server returns distorted images for specific width and height parameters.

Portal for ArcGIS
Bug ID Number BUG-000174126
SubmittedFebruary 6, 2025
Last ModifiedMay 18, 2025
Applies toPortal for ArcGIS
Version found11.4
Operating SystemWindows OS
Operating System Version11.0 64 bit
Version Fixed3.5, 11.5
StatusFixed

Additional Information

This issue is addressed in ArcGIS Pro 3.5 and ArcGIS Enterprise 11.5.

Workaround

In ArcGIS Server Manager > Select the Map Service > Capabilities > Check WMS > Scroll down to the bottom > check ‘Force map reaspect based on width and height’.

Steps to Reproduce

Bug ID: BUG-000174126

Software:

  • Portal for ArcGIS

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