laptop and a wrench


When a domain user is setup to use Roaming Profiles for Windows, they are unable to install ArcGIS Engine 10.2.1 because the installer will return an error that the Roaming Locations are not valid. By editing the Roaming Locations within the registry at ''HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders' to a local location, the installer will successfully install.

Last Published: June 19, 2015 ArcGIS Engine
Bug ID Number BUG-000085588
SubmittedFebruary 24, 2015
Last ModifiedOctober 20, 2021
Applies toArcGIS Engine
Version found10.2.1
StatusWill Not Be Addressed

Additional Information

We apologize that we were unable to address this issue within the current product support cycle. If the issue continues to affect your work in a supported release, please contact Technical Support.


Change all roaming locations at 'HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders' to local locations.

Steps to Reproduce

Bug ID: BUG-000085588


  • ArcGIS Engine

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