When a custom basemap is created with a visibility scale set from a webmap, upon switching basemaps in Web AppBuilder for ArcGIS and switching back to the custom basemap, the visibility scale is not honored.
Last Published: January 4, 2017ArcGIS Online
Bug ID Number
BUG-000101812
Submitted
December 30, 2016
Last Modified
May 31, 2023
Applies to
ArcGIS Online
Version found
4.4
Operating System
N/A
Status
In Product Plan
The issue has been added to the development team's backlog. The goal for issues with this status is to address them in a near-term release (next release or two). Check the issue's Additional Information or Alternate Solution section to see if there is helpful information until it can be fully addressed.
Workaround
Instead of setting the visible scale ranges for each layer within the webmap, set the visible scale ranges at the time of publishing the layer(s) to ArcGIS Server.