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Bug

Webmap shared from ArcGIS Pro containing a custom basemap with Open Geospatial Consortium (OGC) WMS or Web Map Tile Service (WMTS) does not open correctly in Map Viewer Classic or ArcGIS Web AppBuilder 2D apps.

Last Published: April 12, 2023 ArcGIS Online
Bug ID Number BUG-000141141
SubmittedJuly 1, 2021
Last ModifiedJune 5, 2024
Applies toArcGIS Online
Version found9.1
Operating SystemWindows OS
Operating System Version10.0 64 Bit
StatusWill Not Be Addressed

Additional Information

It is recommended to use Map Viewer or apps that use the latest ArcGIS Maps SDK for JavaScript.

Workaround

Use Map Viewer or apps that use ArcGIS Maps SDK for JavaScript 4.x.

Steps to Reproduce

Bug ID: BUG-000141141

Software:

  • ArcGIS Online

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