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Bug

WebGISDR restoration of federated servers with additional server functions fails while the hosting server is being restored.

Last Published: June 28, 2022 Portal for ArcGIS
Bug ID Number BUG-000150335
SubmittedJune 27, 2022
Last ModifiedJune 18, 2025
Applies toPortal for ArcGIS
Version found10.9.1
Operating SystemWindows Server
Operating System Version2022
Version Fixed11.0
StatusFixed

Workaround

  1. Update the server admin URL for all the federated servers to point to port 6443 and do not use the web adaptor or load balancer URL. This can be updated through sharing/rest/portals/servers/<serverID>Update Server.
  2. After changing the server admin URL, validate the servers via https://portal.domain.com/arcgis/portaladmin/federation.
  3. Run the restore.
  4. Reset the admin URL to the original value.

Steps to Reproduce

Bug ID: BUG-000150335

Software:

  • Portal for ArcGIS

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