Bug
Web services in a web map do not load properly when attempting to view the web map in Explorer for ArcGIS for Android after setting an image service as a basemap.
| Bug ID Number | BUG-000087462 |
|---|---|
| Submitted | May 6, 2015 |
| Last Modified | April 2, 2025 |
| Applies to | Explorer for ArcGIS |
| Version found | 10.2.7 |
| Operating System | Android |
| Operating System Version | N/A |
| Version Fixed | 18.1.0 |
| Status | Fixed |
Workaround
Use an Esri basemap as the basemap layer for the new web map, and add the image service as a standard service (do not specify that it be used as a basemap when adding).
This allows all services to be viewed, but limits the zoom capability to the tiling scheme of the Esri basemap as opposed to the image service.
Steps to Reproduce
Bug ID: BUG-000087462
Software:
- Explorer for ArcGIS
Get notified when the status of a bug changes
Discover more on this topic
Search for related information
Find training related to this topic
Explore ideas and give feedback
Get help from ArcGIS experts
Download the Esri Support App