laptop and a wrench

Bug

Web searches using the Search for Layers pane in a Portal for ArcGIS web map return the following error, "Sorry, an error occurred."

Last Published: June 7, 2016 Portal for ArcGIS
Bug ID Number BUG-000096893
SubmittedJune 3, 2016
Last ModifiedJune 5, 2024
Applies toPortal for ArcGIS
Version found10.4
Operating SystemN/A
StatusKnown Limit

Additional Information

Searching for content through the Search for Layers pane using 'The Web' option relies on a now deprecated third-party API. There is no readily available substitute, and this option will be removed in a future version of the software. This function does not work in currently released versions of the software and cannot be fixed. To remove this non-functional option, set the webSearchEnabled option to 'false' as described in the following Help document, http://server.arcgis.com/en/portal/latest/install/windows/configure-a-disconnected-deployment.htm.

Steps to Reproduce

Bug ID: BUG-000096893

Software:

  • Portal for ArcGIS

Get notified when the status of a bug changes

Download the Esri Support App

Discover more on this topic

Esri Community

Search for related information

Training

Find training related to this topic

ArcGIS Ideas

Explore ideas and give feedback

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options