Bug
Web scenes shared from ArcGIS Pro 2.5 fails to load in Scene Viewer.
| Bug ID Number | BUG-000129707 |
|---|---|
| Submitted | March 27, 2020 |
| Last Modified | July 19, 2025 |
| Applies to | ArcGIS Online |
| Version found | N/A |
| Operating System | Windows OS |
| Operating System Version | 10.0 |
| Version Fixed | 2.6 |
| Status | Fixed |
Workaround
- Use the generic URL as an Active Portal, for example https://www.arcgis.com (for production) and https://qaext.arcgis.com (for QA environment), instead of organization URL.
- It is important to remove any existing organization URL connections, and refresh.
Steps to Reproduce
Bug ID: BUG-000129707
Software:
- ArcGIS Online
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