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Bug

Web maps that include a hosted feature layer with tasks enabled return an error message, "Unable to open. Tasks couldn't be loaded. Contact the map author for more information.", when accessed through the Field Maps app on Apple iPads.

ArcGIS Field Maps
Bug ID Number BUG-000180303
SubmittedOctober 22, 2025
Last ModifiedNovember 17, 2025
Applies toArcGIS Field Maps
Version found25.2.5
Operating SystemApple iPadOS
Operating System VersionN/A
StatusNon-Reproducible

Additional Information

This issue is not reproducible in the current version of ArcGIS Field Maps. If experiencing the behavior described in this defect, please reach out to Esri Technical Support for further investigation.

Workaround

The only workaround we were able to identify is to not enable tasks if working with iPads. If tasks have been enabled already, they can be disabled, and the map will open as expected.

Steps to Reproduce

Bug ID: BUG-000180303

Software:

  • ArcGIS Field Maps

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