Web maps that display a hosted feature service including numerous labels with halos are unable to load in iOS devices, and instead, are reloaded with the error message, "A problem occurred with this webpage so it was reloaded."
Last Published: August 5, 2019ArcGIS Online
Bug ID Number
February 1, 2016
May 31, 2023
The bug has been fixed. See the Version Fixed and Additional Information, if applicable, for more information.
Option 1: Use Google Chrome to view the web map in iOS devices.Option 2: Remove the halos from the labels in the web map.Option 3: Use the visible range scale settings to limit the number of features and labels with halos that display in the extent of the web map to a small number at one time.