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Bug

Web maps published from ArcGIS Pro 2.0 do not show labels when consumed in a web app.

Last Published: January 7, 2019 ArcGIS Online
Bug ID Number BUG-000109217
SubmittedOctober 31, 2017
Last ModifiedFebruary 14, 2025
Applies toArcGIS Online
Version found5.3
StatusNon-Reproducible

Additional Information

This is user error, need to add in mapOptions when creating the Map, see this snippet, var createMapOptions = { mapOptions: { showLabels: true } }; //if accessing webmap from a portal outside of ArcGIS Online, uncomment and replace path with portal URL //arcgisUtils.arcgisUrl = "https://pathto/portal/sharing/content/items"; arcgisUtils.createMap("aea3672f86ba41fa8c205997b5f5cb98", "map", createMapOptions).then(function (response) {

Workaround

Edit the web map and re-save it.

Steps to Reproduce

Bug ID: BUG-000109217

Software:

  • ArcGIS Online

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