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Web maps created using ArcGIS Maps for Office and shared directly to Portal for ArcGIS do not display in ArcGIS Collector unless the web maps are resaved in Portal for ArcGIS.

Last Published: March 3, 2022 Portal for ArcGIS
Bug ID Number BUG-000092755
SubmittedDecember 5, 2015
Last ModifiedFebruary 14, 2023
Applies toPortal for ArcGIS
Version found10.3.1
Operating SystemN/A
Operating System VersionN/A
StatusWill Not Be Addressed

Additional Information

This issue was logged against a version of the software which is no longer supported, and has not had activity in some time. We apologize that we were unable to address this issue within the current product life cycle. If the issue continues to affect your work in a supported release, please contact Technical Support.


Open the web map in Portal for ArcGIS and resave it.

Steps to Reproduce

Bug ID: BUG-000092755


  • Portal for ArcGIS

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