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Bug

Web maps containing layers with labels enabled fail to load in ArcGIS StoryMaps and can cause the browser to stop responding or crash.

ArcGIS StoryMaps
Bug ID Number BUG-000178180
SubmittedJuly 24, 2025
Last ModifiedJuly 25, 2025
Applies toArcGIS StoryMaps
Version foundJune 2025
Operating SystemN/A
Operating System VersionN/A
Version FixedJuly 24 2025
StatusFixed

Workaround

Disable the layer's labels.

Steps to Reproduce

Bug ID: BUG-000178180

Software:

  • ArcGIS StoryMaps

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