Bug
Web maps cannot be viewed in ArcGIS Field Maps and return an error (JSON parser invalid token) when date fields have the format datePattern": "M/d/y", "timePattern": "h:mm a" after configuring the pop-up.
| Bug ID Number | BUG-000143015 |
|---|---|
| Submitted | September 20, 2021 |
| Last Modified | September 26, 2025 |
| Applies to | ArcGIS Field Maps |
| Version found | 21.2.3 |
| Operating System | Apple iOS |
| Operating System Version | 14.0x |
| Status | Will Not Be Addressed |
Additional Information
This defect will not be addressed as ArcGIS Online Assistant is not a supported method of configuring ArcGIS Online services. If the issue occurs via a supported method (i.e. Update Definition at the REST Endpoint), contact Esri Support Services as additional information is required for further investigation.Workaround
Change the format of the date field in the JSON by using the ArcGIS Online Assistant. Change it to:
"format": {
"dateFormat": "shortDateLongTime"
}
Or make a full copy of the feature service using the ArcGIS Online Assistant. This automatically changes the format of date fields.
Steps to Reproduce
Bug ID: BUG-000143015
Software:
- ArcGIS Field Maps
Get notified when the status of a bug changes
Discover more on this topic
Search for related information
Find training related to this topic
Explore ideas and give feedback
Get help from ArcGIS experts
Download the Esri Support App