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Bug

Viewing the usage report for a referenced application returns the "Error generating usage report" error message.

Last Published: August 12, 2020 Portal for ArcGIS
Bug ID Number BUG-000131502
SubmittedJune 10, 2020
Last ModifiedMarch 5, 2026
Applies toPortal for ArcGIS
Version found10.5.1
Operating SystemWindows OS
Operating System VersionN/A
StatusNon-Reproducible

Additional Information

The behavior is not reproducible in supported versions of ArcGIS Enterprise. Contact Esri Support Services if the issue persists.

Workaround

View the usage report from another workflow:

  • Organization > Status > Content > Choose an app.

Steps to Reproduce

Bug ID: BUG-000131502

Software:

  • Portal for ArcGIS

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