Viewing the item details page for a hosted feature service published from ArcMap results in the maxScale and minScale values being updated in the service definition.
Last Published: March 31, 2015ArcGIS Online
Bug ID Number
March 12, 2015
August 21, 2020
This issue was not reproducible when tested by the development team. Issues may be given this status when they cannot be reproduced or are no longer relevant in a development version of the software, but a specific fix was not installed to address the issue. The issue's Additional Information section may contain further explanation.
If the scales are set to 'Show layers at all scales', the min and max scale are set to 0.
1. Add the layer to a map in ArcGIS Online.
2. Change the visibility scale.
3. Save the layer from the layer drop-down menu.