Bug
Videos added to ArcGIS StoryMaps automatically play without sound and there is no option to turn on the sound through the story map interface.
| Bug ID Number | BUG-000127490 |
|---|---|
| Submitted | December 18, 2019 |
| Last Modified | June 5, 2024 |
| Applies to | ArcGIS Online |
| Version found | 7.4 |
| Operating System | N/A |
| Operating System Version | N/A |
| Status | Will Not Be Addressed |
Additional Information
This is an expected issue. Currently, the videos uploaded in the sidecar media panels do not have the option to play audio.Workaround
- Embed a YouTube video. The video has sound but does not automatically play.
- In most browsers, it is possible to right-click to select Unmute or Show Controls.
Steps to Reproduce
Bug ID: BUG-000127490
Software:
- ArcGIS Online
Get notified when the status of a bug changes
Discover more on this topic
Search for related information
Find training related to this topic
Explore ideas and give feedback
Get help from ArcGIS experts
Download the Esri Support App