|Bug ID Number
|Submitted||October 9, 2014|
|Last Modified||November 3, 2022|
|Applies to||Esri Maps for Office|
The bug has been fixed. See the Version Fixed and Additional Information, if applicable, for more information.
Esri Maps for Office does not install on a system where the local profile is stored on a network share from a remote system. In the case of a roaming profile, Windows Installer generates the following error:
"Could not access network location \\<network shared>\AppData\Roaming\Esri Maps."
Windows Installer cannot write to a network shared directory.
Windows Installer expects the local profile to be stored in the default location:
Restore the local profile and proceed to install Esri Maps for Office. Once completed, change the value for the AppData Registry key back to the shared network drive.
- Go to the Registry Editor and navigate to:
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders
Click on the AppData registry key and set the Data path to the default directory:
- Install Esri Maps for Office.
- Return to the Registry Editor and navigate to the registry key location specified in Step 1. Set the value of the AppData Registry key back to the network shared directory:
- Launch Microsoft Excel. The software generates a template file in the shared directory, indicating it is writing to the new profile location.
Steps to Reproduce