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Bug

Vector tiles disappear at the city scale in Portal for ArcGIS Map Viewer when Portal for ArcGIS is upgraded.

Last Published: December 27, 2021 Portal for ArcGIS
Bug ID Number BUG-000121446
SubmittedApril 3, 2019
Last ModifiedJune 5, 2024
Applies toPortal for ArcGIS
Version found10.6.1
Operating SystemWindows OS
Operating System Version10.0 64 Bit
StatusDuplicate

Additional Information

The issue is a duplicate of BUG-000115799. Apply the ArcGIS Server 10.6.1 vector tile layer patch https://support.esri.com/en/download/7648.

Workaround

On portal supt0008240, navigate to the specific vector tile service admin point and try the following steps as below:

  1. Navigate to the service admin endpoint (https://supt0008240.esri.com:6443/arcgis/admin/services/Hosted/NetLTEPackage2.VectorTileServer)
  2. Click Edit at the bottom.
  3. Update the capabilities field to be the following:
    1. "capabilities": "TilesOnly,Tilemap",
  4. Click Save edits.

Steps to Reproduce

Bug ID: BUG-000121446

Software:

  • Portal for ArcGIS

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