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Bug

Using tile schema package in ArcGIS for Field Maps returns the following error message, "Basemap unavailable".

ArcGIS Field Maps
Bug ID Number BUG-000151509
SubmittedAugust 11, 2022
Last ModifiedSeptember 26, 2025
Applies toArcGIS Field Maps
Version found22.1.2
Operating SystemApple iOS
Operating System VersionN/A
StatusNon-Reproducible

Additional Information

Non-reproducible when tested with ArcGIS Online June 2024 update, ArcGIS Pro v3.2, ArcGIS Field Maps v24.2.2 (Android) and ArcGIS Field Maps v24.2.1 (iOS).

Steps to Reproduce

Bug ID: BUG-000151509

Software:

  • ArcGIS Field Maps

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