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Bug

Using the Story Maps web page to create apps that uses Secure Sockets Layer (SSL) protocols for non-SSL-enabled organizations causes errors with mixed content from server services using Hypertext Transfer Protocol (HTTP).

Last Published: December 22, 2016 No Product Found
Bug ID Number BUG-000098036
SubmittedJuly 25, 2016
Last ModifiedJune 5, 2024
Applies toNo Product Found
Version foundN/A
Operating SystemWindows OS
Operating System Version10.0
StatusWill Not Be Addressed

Additional Information

We understand that in this instance an issue is encountered, however we are comfortable with our policy in this regard: If a member accesses the story maps website over HTTP and launches a builder it be over HTTP; if the website is accessed over HTTPS the builder will use HTTPS. All ArcGIS Online organizations support HTTPS. Each organization has a setting that controls whether the organization *requires* the use of HTTPS when accessing maps and apps over the organizational URL (e.g., myorg.maps.arcgis.com). There are two workarounds for this situation: 1) The best practice when working with any web content is to always use HTTPS URLs (when supported by the server) to prevent mixed content situations like this one. So the recommended workaround is to use HTTPS when adding layers to a web map. 2) Another workaround is to access the story maps site using HTTP.

Workaround

This is not a problem when creating the app from within the organization.

Steps to Reproduce

Bug ID: BUG-000098036

Software:

  • No Product Found

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