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Bug

Using the Sign In tab to log in to a secured ArcGIS Enterprise Sites page returns the following error message, “Access Denied: Your account does not have access to the site.”

Last Published: April 27, 2020 Portal for ArcGIS
Bug ID Number BUG-000130088
SubmittedApril 10, 2020
Last ModifiedJune 5, 2024
Applies toPortal for ArcGIS
Version found10.8
Operating SystemWindows OS
Operating System Version10.0
StatusNon-Reproducible

Additional Information

The issue is not reproducible.

Workaround

  • Click the Sign In button in the Authentication Required window.
  • Refresh the page when the error is displayed. 

Steps to Reproduce

Bug ID: BUG-000130088

Software:

  • Portal for ArcGIS

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