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Bug

Using the renameService operation from the admin endpoint on a VectorTileServer hosted service corrupts the REST endpoint of the service and inaccessible in ArcGIS Enterprise 10.5.1.

Last Published: June 13, 2018 Portal for ArcGIS
Bug ID Number BUG-000113012
SubmittedApril 6, 2018
Last ModifiedApril 2, 2025
Applies toPortal for ArcGIS
Version found10.5.1
Operating SystemWindows OS
Operating System Version7
StatusIn Review

Workaround

Assume the user original service name is 'AAAA', and the new service name is 'AAAA_modify'. Here is a potential workaround after run the renameService operation in admin:
  1. Open ArcGIS Server Cache Directory. By default is, <a href="file:C:/arcgis/arcgisserver/directories/arcgiscache/VectorCache/Hosted" target="_blank">C:\arcgis\arcgisserver\directories\arcgiscache\VectorCache\Hosted</a>
  2. The Cache folder is still with the old name 'AAAA'. Manually rename the service to 'AAAA_modify'. This should fix the problem when accessing the REST endpoint.

Steps to Reproduce

Bug ID: BUG-000113012

Software:

  • Portal for ArcGIS

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