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Bug

Using the optionally installed USA_ZIP4_LocalComposite.loc locators in ArcGIS Business Analyst Desktop causes ArcMap to crash primarily when using one of the default starting map documents.

Last Published: November 28, 2018 ArcGIS Business Analyst Desktop
Bug ID Number BUG-000117692
SubmittedOctober 25, 2018
Last ModifiedJune 5, 2024
Applies toArcGIS Business Analyst Desktop
Version found10.6.1
Operating SystemWindows OS
Operating System Version7.0 64 Bit
StatusWill Not Be Addressed

Additional Information

This issue will not be addressed. If the issue persists, contact Esri Support Services.

Workaround

Workaround 1:

  1. Open a blank map document in ArcMap.
  2. Turn on the Geocoding toolbar.
  3. Go to Manage Address Locators and add the USA_ZIP4_LocalComposite.loc. 
  4. Add a table with zip5 and zip4 fields. 
  5. Use the Geocoding toolbar to geocode table.
  6. Use Store or Customer Setup by map ready data option as a best practice moving forward using this point feature in other Business Analyst tools.

Workaround 2:

  1. Open a blank map document.
  2. Go to Business Analyst Preferences > Dataset.
  3. Change locator to USA_ZIP4_LocalComposite.loc.
  4. Use Store Setup by tabular data and attempt to geocode table with zip5 and zip4 fields. 

After extensive testing with two physical machines with 2018 and 2023, this workaround successfully geocodes one of the two in ArcMap 10.6 and the other would crash in ArcMap 10.6.1.

Steps to Reproduce

Bug ID: BUG-000117692

Software:

  • ArcGIS Business Analyst Desktop

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