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Bug

Using the latest version of the ArcGIS Server Cloud Builder on Amazon Web Services marks an amazon site as that version regardless of whether or not the customer has access to the latest AMIs for ArcGIS Server.

Last Published: March 9, 2020 No Product Found
Bug ID Number NIM092724
SubmittedJune 27, 2013
Last ModifiedAugust 6, 2025
Applies toNo Product Found
Version found10.2 Pre
Operating SystemN/A
Operating System VersionN/A
StatusWill Not Be Addressed

Additional Information

Cloud Builder requires customer to have access to the same version of AMI to log in to ensure site creation will succeed.

Workaround

Contact customer service to have the customer Amazon account updated with the latest AMI access.

Steps to Reproduce

Bug ID: NIM092724

Software:

  • No Product Found

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