laptop and a wrench

Bug

Using the Identify tool in a specific Web Map Service (WMS) causes ArcMap 10.2.1 to crash.

Last Published: March 18, 2020 ArcGIS for Desktop
Bug ID Number BUG-000124182
SubmittedAugust 1, 2019
Last ModifiedJune 5, 2024
Applies toArcGIS for Desktop
Version found10.2.1
Operating SystemWindows OS
Operating System Version10.0 64 Bit
Version Fixed10.3.0
StatusFixed

Workaround

Perform any of the following workarounds to resolve the issue:

  • Upgrade to ArcMap 10.3.
  • Use a different Web Map Service (WMP).

Steps to Reproduce

Bug ID: BUG-000124182

Software:

  • ArcGIS for Desktop

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