laptop and a wrench

Bug

Using the Extract Package tool with the Create Ready To Serve Cache Dataset parameter fails with error 999999 when the output folder does not exist.

ArcGIS Pro
Bug ID Number BUG-000179477
SubmittedSeptember 15, 2025
Last ModifiedOctober 5, 2025
Applies toArcGIS Pro
Version found3.1.7
Operating SystemWindows Server
Operating System Version2022
Version FixedArcGIS 3.6
StatusFixed

Additional Information

This issue is addressed in ArcGIS Pro 3.6.

Workaround

Use the existing output folder.

Steps to Reproduce

Bug ID: BUG-000179477

Software:

  • ArcGIS Pro

Get notified when the status of a bug changes

Download the Esri Support App

Discover more on this topic

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options