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Bug

Using the Directions widget in Portal for ArcGIS Map Viewer with a published routing service returns the error message, "Unable to route to between stops".

Portal for ArcGIS
Bug ID Number BUG-000156180
SubmittedFebruary 28, 2023
Last ModifiedJune 5, 2024
Applies toPortal for ArcGIS
Version found10.9.1
Operating SystemWindows OS
Operating System VersionN/A
StatusDuplicate

Additional Information

This is addressed in ArcGIS Enterprise 11.0.

Workaround

  • Use ArcGIS Enterprise 11.0.
  • Use Portal for ArcGIS Map Viewer Classic, ArcGIS Web AppBuilder or ArcGIS Experience Builder.
  • Use ArcGIS Online Map Viewer by sharing the routing service as a content item.

Steps to Reproduce

Bug ID: BUG-000156180

Software:

  • Portal for ArcGIS

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