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Bug

Using Google authentication to log in to ArcGIS Workforce returns the following error message, " 403. That's an error Error: disallowed_useragent."

Last Published: January 7, 2021 ArcGIS Workforce
Bug ID Number BUG-000113863
SubmittedMay 9, 2018
Last ModifiedJune 5, 2024
Applies toArcGIS Workforce
Version found17.0.1
Operating SystemN/A
Operating System VersionN/A
StatusKnown Limit

Additional Information

This is known limitation on the older version of ArcGIS Workforce (version 17.1.0), and there is no plan to fix it there. However, on the new version of ArcGIS Workforce (version 20.1.2) Google authentication logins are working.

Workaround

Create a new user which is not linked to Google authentication.

Steps to Reproduce

Bug ID: BUG-000113863

Software:

  • ArcGIS Workforce

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