Bug
Using custom basemaps causes Story Map Series applications to not load and returns an error if opened in iPhone devices with a resolution of 1920 x 1080 pixels and above.
| Bug ID Number | BUG-000105450 |
|---|---|
| Submitted | May 30, 2017 |
| Last Modified | June 5, 2024 |
| Applies to | ArcGIS Online |
| Version found | 5.1 |
| Operating System | Apple iOS |
| Operating System Version | 10.0x |
| Status | Will Not Be Addressed |
Additional Information
Esri is focusing development effort on the current-generation ArcGIS StoryMaps product and has previously announced that its classic storytelling templates, which are currently in extended support, will be moved to mature support in October 2023. As a result of this direction, the development team is no longer considering enhancements to the classic templates and is only considering critical-priority bug fixes. This issue is either an enhancement or it is a bug that has not been classified as critical, so the development team does not plan to address it in the classic story map templates. ArcGIS StoryMaps is being developed with modern technology and design patterns and the benefit of years of feedback received from the storytelling community about Esri’s classic storytelling templates. Although there are issues and enhancements that will never be implemented in the classic templates themselves, many of these have already been incorporated into ArcGIS StoryMaps or are being considered for future updates to ArcGIS StoryMaps. For more information on the classic storytelling template transition plan see the ArcGIS Blog: https://www.esri.com/arcgis-blog/?s=#&tag=classic-esri-story-maps-transitionSteps to Reproduce
Bug ID: BUG-000105450
Software:
- ArcGIS Online
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