laptop and a wrench

Bug

Using ArcGIS Server services to configure custom data setup in ArcGIS Business Analyst Web App fails with an error, "Error occurred during the attempt to load the layer."

Last Published: September 29, 2017 ArcGIS Business Analyst Web App
Bug ID Number BUG-000106825
SubmittedJuly 24, 2017
Last ModifiedAugust 21, 2025
Applies toArcGIS Business Analyst Web App
Version found5.6
StatusKnown Limit

Additional Information

Dear Business Analyst User, Only secure HTTPS can be used to access the service. HTTP is not secure and cannot be added in the Custom Data Setup. We will improve the error message so it is helpful. Thank you for using Business Analyst, Business Analyst Team

Workaround

Use the hosted feature services.

Steps to Reproduce

Bug ID: BUG-000106825

Software:

  • ArcGIS Business Analyst Web App

Get notified when the status of a bug changes

Download the Esri Support App

Discover more on this topic

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options