laptop and a wrench

Bug

Using an iPhone to access a Dashboard published with Operations Dashboard for ArcGIS on Portal 10.6.1 returns the error message: "Error: This functionality is not supported on mobile devices."

Last Published: May 15, 2019 ArcGIS Dashboards
Bug ID Number BUG-000121236
SubmittedMarch 27, 2019
Last ModifiedJuly 30, 2025
Applies toArcGIS Dashboards
Version foundN/A
Version Fixed10.7
StatusFixed

Workaround

Follow any of the workarounds below to resolve the issue.
  1. Publish the Dashboard with Operations Dashboard for ArcGIS on ArcGIS Online.
  2. Use an iPad to consume a Dashboard published with Operations Dashboard for ArcGIS on Portal for ArcGIS.

Steps to Reproduce

Bug ID: BUG-000121236

Software:

  • ArcGIS Dashboards

Get notified when the status of a bug changes

Download the Esri Support App

Discover more on this topic

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options