laptop and a wrench

Bug

Using a response file received from Esri Customer Service in the MS Outlook Web Access corrupts the response file. Opening the same file within the client version of MS Outlook, the response file is not corrupted. Microsoft Exchange is not stripping out data of the XML data, it is the MS Outlook Web Access that is truncating the data.

Last Published: August 25, 2014 No Product Found
Bug ID Number NIM074731
SubmittedOctober 28, 2011
Last ModifiedApril 2, 2025
Applies toNo Product Found
Version found10.0
StatusKnown Limit

Additional Information

THis is an issue with MS Outlook Webmail, not Esri Software. Follow workaround or contact your Systems Administrator.

Workaround

Use the Microsoft Outlook client in lieu of the MS Web Access client. Or forward it to a Gmail, Yahoo, or Hotmail account and download it.

Steps to Reproduce

Bug ID: NIM074731

Software:

  • No Product Found

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