Bug
Users with an Indoors user type are unable to sign into ArcGIS Online via SAML on the first attempt.
| Bug ID Number | BUG-000175186 |
|---|---|
| Submitted | March 20, 2025 |
| Last Modified | June 22, 2025 |
| Applies to | ArcGIS Online |
| Version found | Nov 2024 |
| Operating System | Windows OS |
| Operating System Version | 11.0 64 bit |
| Status | As Designed |
Additional Information
Users with the Indoors user type have access only to the online-specific homepage. Other tabs are not accessible; this is by design. Typically, users with the Indoors user type sign in to the online site via the www.arcgis.com/home/indoors.html page. If a user attempts to sign in via www.arcgis.com/home/index.html, the sign-in is not allowed. They are automatically redirected to the indoors.html page, where they must sign in again.Workaround
Change the user type to anything other than Indoors user type.
Steps to Reproduce
Bug ID: BUG-000175186
Software:
- ArcGIS Online
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