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Bug

Users tab is not accessible in project configuration options if the ArcGIS Online user who participates in the project is deleted.

Last Published: October 3, 2017 ArcGIS Workforce
Bug ID Number BUG-000105247
SubmittedMay 18, 2017
Last ModifiedApril 2, 2025
Applies toArcGIS Workforce
Version found1.3
Version Fixedq3, 2017
StatusFixed

Workaround

Delete remnants of deleted users in "Dispatchers" and "Workers" feature layers for the project in ArcGIS Online (or Portal). After deleting the rows containing the deleted users, the "Users" tab will become availableorRemove the user from the Workforce for ArcGIS project before deleting the ArcGIS Online user account.

Steps to Reproduce

Bug ID: BUG-000105247

Software:

  • ArcGIS Workforce

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