laptop and a wrench

Bug

Usernames missing a first or last name sometimes are considered as level 1 users, and this may result to incorrect user accounting and cause errors when adding new level 1 or level 2 users.

Last Published: January 20, 2017 ArcGIS Online
Bug ID Number BUG-000101537
SubmittedDecember 16, 2016
Last ModifiedJune 5, 2024
Applies toArcGIS Online
Version found4.4
Version Fixed4.4c
StatusFixed

Workaround

Add first and last names for all users in the account.

Steps to Reproduce

Bug ID: BUG-000101537

Software:

  • ArcGIS Online

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